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Mobile Ticketing

More than an innovative sales channels in public transportation

The principle is quite easy: You buy your tickets via your mobile phone or PDA. No more lines at ticket counters, and much more flexibility. Mobile Ticketing offers your customers quick access to information – anytime and anywhere.

Mobile Ticketing from HanseCom in cooperation with Siemens IT Solutions and Services is an innovative mobile sales solution for public transportation providers. Mobile Ticketing lets your customers buy their tickets at any time and anywhere. Provide your customers with improved service by combining schedule information with ticket purchasing. A significant benefit for your customers – everything gets handled via their mobile phone.

With Mobile Ticketing from HanseCom, you can choose which technology you want to use to offer Mobile Ticketing to your customers. Whether via Java or SMS or both – the decision is up to you.

You take advantage of an innovative sales channel that's available everywhere.

What benefits your customers also benefits your bottom line, because electronic ticketing costs much less than the traditional ticket selling process.

Your benefit

We help you to improve your business processes with innovative, future-oriented e-business and m-business solutions.

  • Introducing this innovative sales channel requires only a low investment
  • High level of public visibility
  • Risk of non-payment is shifted to the provider of banking services
  • Automated clearing on the provider network level
  • Access to reliable traffic data, including about occasional users
  • More customer satisfaction: flexible and mobile access makes public transportation more attractive
  • Greater user satisfaction improves customer loyalty
  • Cost savings Lower investment, operating and maintenance costs for the sales infrastructure
  • Better image through more customer satisfaction and the willingness to innovate
  • Ability to offer new services by integrating existing tariffs and products

Our services

Mobile Ticketing is compatible with the VDV core application; it consists of the following subsystems:

  • Front-end-application
  • Backround system

The front-end includes all mobile user devices. The background system provides the basis for all ticket purchases. This is where the tariff information is maintained and the billing modalities determined. All tickets are stored as originals in the background system.

We configure these subsystems from the existing Mobile Ticketing components in accordance with your requirements. Existing third-party systems can also be integrated.

The Mobile Ticketing system provides up to four different technologies for the ticket purchasing process:

  • Java application,
  • SMS
  • DTMF
  • Internet

This makes Mobile Ticketing the only system on the market today that offers ticket purchasing via Java and SMS. For additional security, the tickets can also be stored as 2-D barcodes.

Germany, already in 14 regions as mobile ticketing pilot project in operation.

 

 

 

 

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